Cover Letter ✉️
Sachi Jadhav | 0404 743 921 | sachi.jadhav97@gmail.com
Melbourne, Australia (relocating to Canberra immediately on offer)
[Date]
[Hiring Manager Name / Recruitment Team]
[Company Name]
[Address — if known]
Re: Application for [Role Title] — [Reference Number if applicable]
Dear [Hiring Manager Name / Hiring Team],
I am writing to apply for the [Role Title] position at [Company Name]. With a Master of Business Information Technology from RMIT University and over three years of experience in project coordination, operational support, and stakeholder engagement, I am confident in my ability to contribute effectively to your team from day one.
In my current role as Senior Agent at PROBE Group, I support both onshore and offshore teams in a high-volume, fast-paced environment, coordinating communication between internal and external stakeholders, maintaining accurate data and escalation trackers in Excel, and delivering structured reporting to senior leadership. I consistently achieve quality evaluation scores of 97–100%, demonstrating my commitment to accuracy, process improvement, and service excellence.
My recent project coordination portfolio work — an Enterprise Network Upgrade and Office Expansion — gave me direct experience managing project schedules, maintaining SharePoint documentation and registers, preparing weekly status dashboards, and coordinating procurement activities including RFQ tracking and vendor management. I am comfortable working with tools including Microsoft Project, Excel, Trello, SharePoint, and CRM platforms such as Genesys Cloud and Freshdesk.
Earlier in my career, as a Business Analyst with Darebin City Council and RMIT University, I led requirements gathering, stakeholder coordination, and process improvement initiatives that contributed to a 30% increase in operational efficiency — demonstrating my ability to deliver meaningful outcomes even earlier in my career.
I am relocating to Canberra immediately upon securing a role and am available to commence with as little as two weeks' notice. I am open to both permanent and contract arrangements, and I am particularly drawn to [Company Name] because [personalise: e.g., your focus on technology transformation / commitment to operational excellence / values around collaboration and professional development].
I would welcome the opportunity to discuss how my skills and experience can contribute to your team. Please find my resume attached for your consideration, and feel free to contact me on 0404 743 921 or at sachi.jadhav97@gmail.com at any time.
Thank you sincerely for your time and consideration.
Warm regards,
Sachi Jadhav
0404 743 921 | sachi.jadhav97@gmail.com